Storage, server leasing in the servers farm and getting “farm services” directly from the SPD hosting company.
Additional services can be ordered, as for example, full management services and protection,
backup, monitoring services, management and malfunctions handling infrastructure on a work hour basis.
Winning Customer Service Experiences
About 10 people man daily the support center together with a team from the projects department which is available to handle complex malfunctions.
The support center is a modern facility with advanced monitor and warning capabilities which enable receiving alerts and handling them in advance as part of preventive maintenance. Malfunction alerts are received in the system and are handled in real time by a team which serves thousands of customers and maintains tens of thousands of sites stored in an array of over 1000 dedicated / virtual servers (Windows and Linux).
Our successful performance secret
The experience and the knowledge accumulated during 17 years of activity together with the technological system established,
enable us to provide to our customers a high level of data protection, a marvelous uptime and a winning service experience.
The utmost value leading us in the daily care given to our customers, is providing a high satisfaction.