The load balancer is a server regulating browser visits among servers. The browsers are routed according to the servers strength, enabling more browsers to visit the site.
The load balancer identifies the server to which the browser is directed according to a set of rules defined in advance.
If a server is overloaded, the load balancer stops directing browsers to it and redirects them to another server.
The advantage of the load balancer for the customer is that if a server does not react to a browser during the visit to the site, the browser does not feel it since the load balancer redirects him to another server.
Our successful performance secret
The experience and the knowledge accumulated during 17 years of activity together with the technological system established, enable us to provide to our customers a high level of data protection, a marvelous uptime and a winning service experience. The utmost value leading us in the daily care given to our customers, is providing a high satisfaction.
Winning Customer Service Experiences
About 10 people man daily the support center together with a team from the projects department which is available to handle complex malfunctions. The support center is a modern facility with advanced monitor and warning capabilities which enable receiving alerts and handling them in advance as part of preventive maintenance. Malfunction alerts are received in the system and are handled in real time by a team which serves thousands of customers and maintains tens of thousands of sites stored in an array of over 1000 dedicated / virtual servers (Windows and Linux).