Managed Rackspace Cloud Services
The SPD company relies on extensive experience in erecting and managing server in Rackspace. After the numerous projects managed by us in the cloud, we have developed software supplements which form an extension to the management service and enable our support team to obtain efficient indications and monitoring regarding the servers array and the websites, backups, and more, active in the service provided.
We operate a backup array on a daily or weekly basis to an external backup server connected to a server in an internal network for files or files packages defined by the customer.
We update on a continuous basis to prevent the risk of system breach.
Applicative firewall installation and management (WAF).
Log analysis and graphs reports which include information regarding what happens in the company sites, as for example, the number of browsers, watched pages, and more.
Technical consultation and working with the development team
Direct call with the software houses for operation and handling malfunctions.
The backup is performed by copying the data on the server or the data found in the entire system, to an external server. The data preservation and copying to another server provides data protection in case of server crash. Our VPS packages include backup to an external server for 7 days with a volume of 400Gb but it is possible to upgrade the backup volume and length.
Files backup package upgrading
|3 Days||60 NIS Per Month|
90 NIS Per Month
180 NIS Per Month
|3 Days||180 NIS Per Month|
|7 Days||270 NIS Per Month|
|30 Days||540 NIS Per Month|
Winning Customer Service Experiences
About 10 people man daily the support center together with a team from the projects department which is available to handle complex malfunctions. The support center is a modern facility with advanced monitor and warning capabilities which enable receiving alerts and handling them in advance as part of preventive maintenance. Malfunction alerts are received in the system and are handled in real time by a team which serves thousands of customers and maintains tens of thousands of sites stored in an array of over 1000 dedicated / virtual servers (Windows and Linux).
The SPD Wisdom of Crowds
Thanks to the unique and winning combination between WAF and the unique Agent developed by us, the hosting experience in the SPD facilities is more stable and secured. The Agent monitors and learns from each attack attempt and blocks the breach in all the other sites stored in SPD, so that the confrontation with attacks stemming from security breaches executed by Internet applications is easier and simpler.
Our successful performance secret
The experience and the knowledge accumulated during 17 years of activity together with the technological system established,
enable us to provide to our customers a high level of data protection, a marvelous uptime and a winning service experience.
The utmost value leading us in the daily care given to our customers, is providing a high satisfaction.